FIRE SAFETY ASSESSMENT & ADVISORY
Questions worth
answering clearly.
A practical guide to our fire safety assessment and advisory services, including what we review, how the work is delivered and what you can expect from the process.
Clear scope.
Practical findings.
Useful documentation.
02
Understand
the process.
the process.
Fire safety assessment is most useful when the scope, information considered and resulting findings are clear.
03 / GENERAL
Start with the
Start with the
right question.
01 What does ORSA FIRE LIMITED provide? +
ORSA FIRE LIMITED provides professional fire safety assessment and advisory services for businesses, landlords, property managers and other responsible persons.
Services may include reviewing fire safety arrangements, considering fire hazards and people at risk, reviewing existing precautions, identifying areas requiring attention and preparing practical written recommendations.
02 Who can use your services? +
Our services are intended for businesses, organisations, landlords, property owners, property managers and other persons who require professional fire safety assessment or advisory support.
The appropriate service depends on the premises, its use, the information available and the specific requirement.
03 Do you provide a standard service for every property? +
No. Fire safety arrangements vary between premises. The relevant service is therefore defined around the agreed requirement rather than applying one identical assessment to every property.
The scope, information required and expected deliverable are clarified before the work begins.
04 Can you advise whether a particular assessment is appropriate? +
Yes. You can contact us with basic information about the premises, its use and the reason for the enquiry.
We can then discuss the type of review or assessment that may be relevant to the requirement before a service is agreed.
04 / ASSESSMENT
What the work
What the work
looks at.
REVIEW / ASSESS / ADVISE
05 What can a fire safety assessment consider? +
Depending on the agreed scope, an assessment may consider the premises and its use, fire hazards, people who may be affected, existing fire precautions, relevant management arrangements and areas requiring further attention.
The precise matters considered depend on the service selected and the circumstances of the premises.
06 Do you assess fire safety arrangements as well as the premises? +
Where included within the agreed scope, yes.
A review may consider relevant management arrangements, available records, procedures, responsibilities and other information that contributes to the overall fire safety arrangements.
07 What information should I provide before the assessment? +
This depends on the service. Information may include details about the premises, its use, occupancy, existing fire safety arrangements, relevant records and any specific concerns you want the assessment to consider.
We will identify the information required for the agreed service before the work starts.
08 Will the assessment identify actions that need attention? +
Where relevant, the written findings can identify matters requiring attention and provide practical recommendations within the agreed scope.
Recommendations are based on the information and circumstances considered during the relevant assessment.
09 Does an assessment replace the responsibilities of the Responsible Person? +
No. The Responsible Person retains the duties imposed by the applicable fire safety legislation. A professional assessor may be appointed to assist with the assessment and review process.
Under the Regulatory Reform (Fire Safety) Order 2005, the Responsible Person must make a suitable and sufficient assessment of relevant fire risks and review it regularly so that it remains up to date.
05 / DELIVERY
From review
From review
to document.
03
The objective is not simply to complete a review, but to leave you with information that can be understood and used afterwards.
10 How is the work delivered? +
The work is delivered according to the agreed service scope. Depending on the service, this may involve reviewing supplied information, discussing the requirement, assessing relevant premises or arrangements and preparing written findings.
Written deliverables are normally provided electronically.
11 How long does the service normally take? +
Typical delivery periods are approximately:
- Initial Fire Safety Review — around 3 working days
- Standard Assessment Services — around 5 working days
- Detailed Fire Safety Assessment — around 7 working days
These periods are indicative rather than fixed deadlines. The applicable timing begins once the required information and agreed assessment activity are available.
12 What happens if more information is needed? +
If information necessary for the agreed work is unavailable or incomplete, we may request clarification or additional information before continuing with the relevant part of the service.
This helps keep the assessment based on the information actually available for consideration.
13 Can the scope of a service change after it starts? +
If the requirement changes materially after the service has started, the additional work will be discussed before it is undertaken.
Work outside the original agreed scope is not automatically included in the original service.
14 What form will the written findings take? +
Written findings are normally supplied electronically, typically as a PDF document where appropriate to the service.
The document may set out relevant premises information, existing arrangements, assessment findings, areas requiring attention and recommended actions within the agreed scope.
06 / CANCELLATION
Clear terms
Clear terms
before work begins.
14 DAYS
For qualifying distance or off-premises consumer service contracts, the standard cancellation period is generally 14 calendar days from the day the contract is entered into, subject to applicable exemptions and statutory conditions.
15 Can a consumer cancel a service after placing an order? +
Where the law provides a cancellation right for the relevant consumer contract, a consumer may generally cancel within 14 calendar days from the day the service contract is entered into.
Statutory exceptions and conditions may apply depending on the circumstances of the contract.
16 Can work begin during the 14-day cancellation period? +
Where applicable consumer cancellation rights apply, services may begin during the 14-day period only where the consumer has expressly requested that the service begin before the cancellation period ends.
If the service is then cancelled, payment may be due for the part of the service supplied up to cancellation, calculated proportionately where required by law.
17 What happens when the service has been fully completed? +
Where a consumer has expressly requested early performance and the service has been fully performed, the statutory cancellation right for that service may end where the legal requirements for this exception have been satisfied.
The relevant information and acknowledgement are provided as required before early performance takes place.
18 How are refunds handled where a refund is due? +
Where a refund is due under the applicable terms or law, it will normally be processed without undue delay and within the applicable statutory timeframe.
For qualifying consumer cancellations, statutory rules can require reimbursement within 14 days of the relevant cancellation event. Where the law permits a proportionate amount for services already supplied, that amount may be deducted before the balance is returned.
19 Does cancellation affect work already completed? +
Where services have already been supplied following a valid request for early performance, the applicable statutory rules may require payment for the proportion of the service already provided before cancellation.
The calculation is based on the service supplied up to the point at which cancellation takes effect.
07 / ENQUIRIES
Still deciding
Discuss your requirement
→
Still deciding
what you need?
Tell us about the premises, the current requirement and what you would like reviewed. We can discuss the appropriate service and clarify the scope before the work begins.
TELEPHONE
+44 7828514776
ORSA / FIRE
FIRE SAFETY ASSESSMENT & ADVISORY SERVICES
Clear information
makes the next step easier.
Assessment, review and practical written recommendations for businesses, property owners, managers and responsible persons.